To ensure safe delivery / collection of all customers vehicles. Ensure you contact every customer before arrival.
Mark all damage on vehicle with chalk pen before taking images.
Ensure Customer Vehicle Condition Report is complete in addition to any images taken before passing to Estimators.
Advise your Transport Manager when leaving every job.
Follow all procedures within the Drivers Procedure and Process Manuals, with no exception.
To comply with the Drivers Tacho Break Regulation 2009 (if applicable).
Policy Excess, VAT Bills and Private Quotes – ensure payment has been taken before leaving site – if payment has not been paid, query with the Transport Manager.
Ensure courtesy cars are up to standard and safe for customer use. Report any defects or damage to Transport Manager immediately
Ensure you follow the correct procedure when dealing with customer complaints.
To undertake all driving tasks as directed by the Transport Manager and in accordance with the Driver Procedure & Responsibilities Manual and Drivers Process Manual.
Be flexible with your approach
Moving cars in/ out of the workshop at the start or end of the day
Washing customer or courtesy cars where necessary
Locating and moving vehicles for salvage agents
All drivers must be over 21 and have a full UK driving license.
Driver Qualification Card, capable of driving up to 7.5tonne
Digi Driver Card